Additional price informations

General booking conditions

Booking confirmation:
The reservation is considered valid as soon as you receive our written confirmation and paid a confirmation deposit.

Cancellation policies:
The deposit is lost in case of cancellations communicated only 14 days before the arrival date and additional penalties will not be charged. For cancellations communicated at least 15 days before the arrival, the amount of the deposit can be recovered on a new booking within 360 days from the cancellation date. Under no circumstances the deposit can be returned to the client.

Late arrival and early departure:
In case of late arrival and early departure we charge the full amount of the reservation.

Terms of payment:
Any extra during your stay will be charged on your bill. The balance can be paid in cash within the limits of the law, bank check, debit card or credit card (Visa and MasterCard).

Special Offers:
Our offers are not cumulative.

No smoking room:
All our rooms are not smoking room.

Beauty reservations:
We advise you to book in advance all the beauty treatments. It is very important to be punctual to the agreed appointments, otherwise the treatment session will have to be reduced. Cancellations are accepted up to 24 hours before the appointment. In the event of short-term cancellation, 100% of the booking cost will be charged.

Bed & Breakfast:
Reduction of € 15,00 on the price valid for the “3/4 gourmet soft all inclusive”.

Full board supplement:
Full board can be booked for the full stay with a daily supplement of € 18,00 per adult and € 14,00 per child (younger than 11 years old).  The price for babyes food at lunch cost € 7,00. Otherwise you can go at the restaurant and order “à la carte” day by day.

Meals:
All not used meals will not be deducted, but it’s bossible to get a packed lunch to take away.

Christmas and New Year’s Eve:
No extra fee for Christmas Gala and New Year’s Gala with music and animation.

Double room as single occupancy:
Only on request.

Arrival and departure:
Check-in time from 2.00 pm. For arrivals after 6.00 pm please inform us. If you arrive later, please inform us.
On departure day the check-out time is within 10.00 am.

Day use:
If your room is still available on departing day you can ask for a day use. With a supplement of  € 25,00 per person you can keep your room till the afternoon. Included in the price snack buffet and free access to the wellness center.

Room service:
It is possible to ask for room service with an extra fee of € 5,00 per person.

Pets:
We don’t accept "4-paws Friends".

Garage: € 5,00 per day (free for the Suite and the Family Suite). Outdoor private parking for free.

Travel light:
Have you ever dreamed of travel without bags? With a contracted courier you can find your luggage directly in your room or in your home.




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HOTEL RIO STAVA
FAMILY RESORT & SPA
Peretti Familt

Via Mulini 20
38038 Tesero | Val di Fiemme
Trentino | Italy

tel. +39.0462.814446

www.hotelriostava.com info@hotelriostava.com
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